Ordering Help

Order Market Research Reports MarketResearch.Asia Group services most countries around the world. Everything you need to know about the ordering process is on this page, and help menu to the right. If you need to add MarketResearch.Asia Group to your supplier/vendor database before ordering, and require additional information, please submit your request.

How to Order


Order Market Research Reports Order Online

Ordering online will ensure you have your product in the shortest possible time. Our online store, MarketResearch.Asia, is open for business 24 hours a day, 7 days a week. There’s no need to create an account first. You’ll do that while placing your first order online.

Go ahead and add the items you wish to purchase to your shopping cart, and then submit the order. Online ordering process is very easy to use, automated and secure. You will also receive an order/status confirmation and sales receipt via email.

Using our shopping cart, you can also generate your invoice for off-line payment by check/cheque, wire transfer, or a credit card. After your order is placed, you can log-in to your account and print your invoice.

All payment methods are available online at the checkout page.

Order Market Research Reports Order by Fax or Mail

To assure that your order is processed rapidly, we provide a printable order form that ensures that your information is complete. You can fill out this form directly in Adobe Acrobat, print it, and send your order to us by fax, e-mail, or or postal mail.

Our Address:

Electronics.ca Publications
Asia Market Research Group
3551 St-Charles Blvd., Suite 558
Kirkland, Quebec
Canada H9H 3C4

For questions regarding sales, customer support and general information please call us + 1 514-425-5596.

Fax orders to +1 514-425-4581.

Please note: for security purposes, we do not take orders over the phone.

Order Market Research Reports Payment Methods


Credit Cards

Visa, MasterCard and Amex are accepted through MarketResearch.Asia secure site and on-line credit card payment processor, Moneris Solutions. All cardholder information is captured and protected by Moneris. Please note that MarketResearch.Asia will appear on your credit card statement.

Visa Amex Master Card

There are three ways to pay with your credit card:

  1. Use our shopping cart and place an instant order online and pay for it with your credit card in real-time.
  2. Use our shopping cart to generate your order and invoice for off-line payment.
  3. Download our printable order form and fax to our securefax line: +1 514-425-4581.

Bank Wire Transfer

Wire Transfer

You can choose this payment method using our shopping cart during the online payment process. Upon receipt of your order we will send you the information you need to make the transfer. Alternatively, you can download our printable order form and fax, or mail it to us. Payment instructions will be sent when your order is confirmed.

Checks/Cheques, Money Orders or Bank Drafts

We accept checks, money orders, or bank drafts denominated in U.S. or Canadian funds.
Payment is required in full before your order can be processed.

Order Market Research Reports Pricing and Availability


By using our store currency converter tool, located on each product page to your right, you can choose to display product prices in U.S. or Canadian dollars. There is also an option to pay for products either in U.S. or Canadian funds at the order checkout page.

Please note, we use a comma for thousands, and a point for decimals.

For example:

$3,600 denotes three thousand six hundred dollars.

$3,600.50 denotes three thousand six hundred dollars and fifty cents.

Prices and publication date.

These are subject to change without notice.

Product availability

We pride ourselves with quick service and virtually zero backorders (within our control).

Order Market Research Reports Discounts, Special Offers & Promotional Codes


Available on promotional products, special offers, and bundled research.

Make sure you sign up for MarketResearch.Asia’s E-mail Alerts. These Alerts will make sure you know about our top-selling reports and our latest price cuts.

Volume Purchase Subscription Plan

Enterprises making significant commitments, such as the purchase of a Volume Purchase Subscription Plan (typically, purchases of 5 or more reports), may receive special pricing and/or top sponsorship on MarketResearch.Asia website. For more information, please contact us.

Order Market Research Reports Return Policy


Due to the easily transferable nature of the value of information products, we maintain a strict “no return” policy. All research reports are well described at MarketResearch.Asia to give the viewer a complete picture of the contents of the report, based on extensive descriptions of chapters and sub-chapters and list s of tables and figures.

Order Market Research Reports About Security


MarketResearch.Asia is secured using a GeoTrust SSL certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the Authentic Site Seal to learn more about our commitment to your security.

We use our secure merchant processor Moneris Solutions to process credit card transactions. Moneris is one of North America’s largest processors of debit and credit card transactions. Moneris is owned by the Royal Bank of Canada and the Bank of Montreal. All cardholder information is captured and protected by Moneris. Our online store doesn’t keep your credit card information. Consequently, your credit card number must be entered by you each time you select online credit card payment for each new order.

Order Market Research Reports When Will my Order Arrive?


Most orders are processed on the day received (excepting weekends). Many of our products are available via e-mail for prompt electronic delivery. See delivery options below for more information about physical media products.

See also a note on delays.

Order Market Research Reports Delivery Options


When ordering products from MarketResearch.Asia Publications, you have the option of receiving the products electronically or on physical media.

Electronically: If you would like to receive our products electronically via e-mail, please select the appropriate electronic format available for the publication when you place your order. You must also provide a valid email address in order to receive the document electronically.

Physical media: By default, CD-ROMs, DVDs and Hard Copies are shipped by UPS anywhere in North America. Delivery time is 2-4 days within USA and Canada. All overseas packages are shipped either by FedEx or Global Priority Mail. Delivery time is 2-5 business days.

Order Market Research Reports Rush Orders


Most orders are processed on the same day received (excepting weekends). Many of our products are available via e-mail for prompt electronic delivery. To avoid any unnecessary delays, we strongly recommend placing your order online.

However, at any time you may request express shipping for physical media products. Simply enter your request in the comment box provided by our shopping cart feature, or indicate your desire for rush delivery on our order form. Rush orders are processed by MarketResearch.Asia promptly, and then shipped by FedEX, DHL, or UPS for overnight delivery. Please provide your courier name and account number in the comment field of the shopping cart, or in the ordering form.

Delays:

Please note: Due to time zone differences and the country of destination, next-day delivery may be impossible. Sometimes delivery is only feasible within 2 days.

MarketResearch.Asia is not responsible for delays in delivery due to causes beyond its control, including those attributable to internet blackouts, corporate spam filters, accidents, labour disputes, etc. We reserve the right to cancel any order, or any unfulfilled portion thereon without penalty or liability, if delivery cannot be made as specified.